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FAQs

Welcome to our support portal

Frequently Asked Questions

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Latest Questions

  1. How about Domestic Shipping?
    All Shipments are free within USA and Canada. We do not charge for shipping.
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  2. How about international shipping?
    We currently ship free to Canada. For any other country we serve, customers have to pay for shipping. Please enter your address and country to see live shipping charges.
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  3. How long does it take for a package to get to APO, FPO, DPO, PO boxes, and US Territories?
    Shipping to APO, FPO, DPO, PO boxes, and US Territories depends on USPS services. We use USPS priority mail with delivery confirmation to APO, FPO, DPO, PO boxes, and US Territories. Their current delivery time is 7-10 business days.
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  4. Are all Shipments Insured?
    YES. All Aumika items are insured. We deliver only to Home address or physical business. For additional security an adult signature is always required for all Aumika orders.
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  5. Are my jewellery protected when shipping?
    YES. We handle and pack all products with highest care. We use Special casing and protection packaging to avoid any damages during shipments.
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  6. Can I order by phone?
    At Aumika, security is top priority. We only can take orders over phone; but all Payments and confirmations are processed only through payments gateways and emails with customers consent.
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  7. Can I chat with you?
    Yes. You can always chat with Aumika bot that is on bottom left corner.
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  8. Can I view the order status?
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